Legal: terms, policies, compliance.

We provide AI Act compliance tools and assisted services across three tiers (Free, Mid, Pro). We may update features without notice while maintaining core functionality.

You must be at least 18 years of age and able to form a legally binding contract in your jurisdiction. You are responsible for your account credentials and activity.

Fees are as quoted. All taxes are your responsibility. Except as required by law, fees are non‑refundable.

No unlawful content, reverse engineering, scraping at scale, security testing without consent, or misuse of any automated output.

Platform outputs are guidance, not legal advice. A formal engagement letter is required for legal services.

You grant us a limited license to process submitted materials to deliver the Services. We keep non‑public information confidential, subject to legal duties.

Use of personal data is described in the Privacy & Cookie Policy.

The Services, documentation, and brand are our IP. You own your inputs; you receive a license to use deliverables as specified in your Order.

Services are provided “as is” and “as available.” We disclaim all implied warranties to the maximum extent permitted by law.

No indirect or consequential damages. Our aggregate liability is capped at the fees paid in the 12 months before the claim (or €100 for free users).

You will indemnify us for losses arising from your breach or unlawful use of the Services.

We may suspend or terminate for cause or risk. You may stop using the Services at any time. Certain clauses survive termination.

These Terms are governed by the laws of Italy. Exclusive venue: the courts of Rome, Italy.

We may update these Terms. Material changes will be notified; continued use constitutes acceptance.

Account and contact data; usage/telemetry; content you upload; support communications; we do not store billing metadata on the website, we only store billing history to assign correct user role and system access.

We keep data only as long as necessary for the stated purposes or as required by law, then delete or anonymize. Deletion of user profile means automatic deletion of data by default. For any other deletion, you need only ask.

We use vetted processors for hosting, analytics, email. We may, in the future, use vetted processors for payments under data processing agreements and appropriate safeguards.

Transfers outside the EEA/UK rely on adequacy decisions or Standard Contractual Clauses plus supplementary measures.

User retain and can at any time exercises rights to access, rectification, erasure, restriction, portability, objection, and withdrawal of consent. For any other information, please contact us.

We apply organizational and technical measures, including encryption in transit and access controls.

Services are not directed to children under 18 (or local equivalent).

For our platform we act as a provider of an information system (not a high‑risk AI system). Content generated with AI will always be labelled as such, and in no case the user will be interacting with a from-facing AI system without knowledge of it. In Pro engagements we provide AI-assisted advisory; clients remain providers/deployers/assessed role of their own AI systems.

We maintain a documented risk process, human‑in‑the‑loop review for material outputs, accuracy checks appropriate to purpose, logging, and change control.

Where interactions involve AI assistance, we label them and provide plain‑language explanations of capabilities and limits. No legal advice is ever issued based solely on AI-generated content.

We apply data quality checks, access controls, minimization, and retention aligned with our Privacy Policy.

We gather feedback, track issues, and provide a channel for serious incident reports: compliance@aiactmadesimple.eu.

We do not support prohibited practices (e.g., social scoring or manipulative techniques as defined by the Act).

If we help a client design or document a high‑risk system, we deliver gap analyses, evidence packs, and conformity guidance. Clients are responsible for final conformity assessment and CE marking.

For AI‑specific questions: compliance@aiactmadesimple.eu.